Service

service

Service tenet
Our company has credibility performance products and seasoned contingent after service who are in the wake of swim1et the internet technology apply to every ache of Product and operation sale by internet actively provide the latest product information and technical service. We believe you not only need a product but also good after service. The workers in KeFan set store for the technology and quality of products also we would provide the gratified save worry disburden Service for our customers.
 
Before Sales:
1.Guide our customers to deploy the most useful equipment item according to the requirement of theirs.
2.Provide technical detain including equipment bill layout base specification and installation picture to consult.
3.Design and manufacture product according to the customers' special requirement.
4.Dispatch the technical person to reach the locale to layout field design the best installation flow and scheme to consult for free .
 
During sale:
1.Product according to the standard of technology strictly
2.Experiment the machine by the operating regulate
3.Verify the product before leaving factory strictly
4.Organize shipping by the contract in time
 
After Sales:
1.Dispatch special worker after service to arrive locale to guide the user to install and debug experiment circulate train operating persons for free.
2.Guarantee of repair; replacement and refund of substandard products, the date of guarantee to keep the machine in good repair is 1 year(excluding abrasion in gear the parts damaged easily the damaged parts because of disoperation)lf the equipment appears hitch during guarantee to keep the machine in good repair our company guarantee to reach the locale after come to hand the user's telephone remove the hitch ensure the user's produce in gear.
 
We believe:
Excellence quality product and perfect service can help you achieve set objective. Your succeed is ours hope cooperate profitably and develop each other.

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